Align Technology
Rotkreuz ZG, Switzerland
Align Technology, Inc (NASDAQ:ALGN) has revolutionized the orthodontics industry. Founded in 1997, the Company pioneered the invisible orthodontics market with the introduction of the Invisalign system. Align was the first company to use advanced technology to create customized clear retainers as an alternative to painful and unattractive wire braces. Today, Invisalign is coupled with advanced 3-D scanning and modelling technique and has treated over 6 million patients worldwide.
In Align’s vision, data, insights and analytics lay at the heart of both the professional and consumer businesses. Align seeks to transform the way it uses data and intelligence in its business, both in defining strategy as well as in operational execution. To that end, Align is seeking a Professional BI / CRM Analyst EMEA to analyze customer interactions with our brand - from campaign to conversion – and deliver the obtained insights in actionable reports and presentations to the business stakeholders, primarily professional marketing.
The Professional BI / CRM Analyst EMEA will be part of the EMEA Data, Analytics and Insights organization.
Responsibilities
The Professional BI / CRM Analyst EMEA will have responsibility for the following areas:
Based on business requirements and stakeholder needs, creates standardized, automated reports and dashboards in Power BI or Salesforce and is able to own the results from idea to completion
Delivers ad hoc insights and analytics to the EMEA Professional Marketing teams to optimize the customer journey – for example, email A-B tests, segmentations, opportunities to optimize sales rep efficiency, insights extracted from NPS surveys
As domain specialist, constantly works to improve the company’s understanding of the customer, but also to improve global best practices in reporting, SQL and data-driven marketing
Identifies focus areas and opportunities to improve existing reporting & dashboards
Works with key stakeholders in Marketing, Sales, BI and IT towards a 360 degree customer view
Qualifications:
Results-driven and pragmatic – understands that data is only valuable when it is translated to actionable insights for the business
Curious & analytical – must be able to ask the right questions, identify relevant sources, combine data sets, crunch numbers and present actionable conclusions
Excellent persuasive communication skills with the ability to effectively interact with all levels of the organization; must able to clearly present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats.
Likes to work in a fast-paced, high growth global matrix environment
Education and experience
Bachelor’s Degree in Economics, Computer Science, Finance, Engineering or related fields
Minimum of 5+ years of working experience required, of which 2+ years as an analyst in Business Intelligence or CRM
Essential: Experience writing SQL queries to pull and manipulate data from various data sources – examples include SQL Server, SAP, Salesforce, Google Analytics and RetailNext
Experience with automating the updating of business intelligence reports
Experience with leveraging contemporary enterprise Business Intelligence and CRM tools, preferably Power BI and Salesforce, from data extraction to insightful visualization
You score bonus points when you have experience with Python or R, and are familiar with advanced analytics methods such as regression, machine learning, clustering, etc.
Align Technology, Inc (NASDAQ:ALGN) has revolutionized the orthodontics industry. Founded in 1997, the Company pioneered the invisible orthodontics market with the introduction of the Invisalign system. Align was the first company to use advanced technology to create customized clear retainers as an alternative to painful and unattractive wire braces. Today, Invisalign is coupled with advanced 3-D scanning and modelling technique and has treated over 6 million patients worldwide.
In Align’s vision, data, insights and analytics lay at the heart of both the professional and consumer businesses. Align seeks to transform the way it uses data and intelligence in its business, both in defining strategy as well as in operational execution. To that end, Align is seeking a Professional BI / CRM Analyst EMEA to analyze customer interactions with our brand - from campaign to conversion – and deliver the obtained insights in actionable reports and presentations to the business stakeholders, primarily professional marketing.
The Professional BI / CRM Analyst EMEA will be part of the EMEA Data, Analytics and Insights organization.
Responsibilities
The Professional BI / CRM Analyst EMEA will have responsibility for the following areas:
Based on business requirements and stakeholder needs, creates standardized, automated reports and dashboards in Power BI or Salesforce and is able to own the results from idea to completion
Delivers ad hoc insights and analytics to the EMEA Professional Marketing teams to optimize the customer journey – for example, email A-B tests, segmentations, opportunities to optimize sales rep efficiency, insights extracted from NPS surveys
As domain specialist, constantly works to improve the company’s understanding of the customer, but also to improve global best practices in reporting, SQL and data-driven marketing
Identifies focus areas and opportunities to improve existing reporting & dashboards
Works with key stakeholders in Marketing, Sales, BI and IT towards a 360 degree customer view
Qualifications:
Results-driven and pragmatic – understands that data is only valuable when it is translated to actionable insights for the business
Curious & analytical – must be able to ask the right questions, identify relevant sources, combine data sets, crunch numbers and present actionable conclusions
Excellent persuasive communication skills with the ability to effectively interact with all levels of the organization; must able to clearly present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats.
Likes to work in a fast-paced, high growth global matrix environment
Education and experience
Bachelor’s Degree in Economics, Computer Science, Finance, Engineering or related fields
Minimum of 5+ years of working experience required, of which 2+ years as an analyst in Business Intelligence or CRM
Essential: Experience writing SQL queries to pull and manipulate data from various data sources – examples include SQL Server, SAP, Salesforce, Google Analytics and RetailNext
Experience with automating the updating of business intelligence reports
Experience with leveraging contemporary enterprise Business Intelligence and CRM tools, preferably Power BI and Salesforce, from data extraction to insightful visualization
You score bonus points when you have experience with Python or R, and are familiar with advanced analytics methods such as regression, machine learning, clustering, etc.
Jabil Circuit
Mezzovico-Vira, Ticino, Switzerland
At Jabil, we empower the brands who empower the world – it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet. Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers. We share common desires with these brands: to make the world a better, safer and cleaner place.
JOB SUMMARY The Data Scientist position is one of the key positions in the SAP Business Intelligence Team (BI) within the Global Corporate Information Technology. As a member of Business Intelligence team implementing enterprise data warehousing, based upon SAP BW architecture, the BI Architect is responsible for evolution and production support of the data warehouse architecture and BI environment. ESSENTIAL DUTIES AND RESPONSIBILITIES
Work collaboratively with the business community and ITS colleagues to establish a secure, effective, and efficient data warehouse architecture supporting multiple business subject areas.
Work directly with functional analysts and project teams as a lead or team member to develop new data warehouse functionality and architecture from business specifications by modeling, designing, developing, testing and implementing the appropriate back-end structures (including Infosources, ODSs, and Info Cubes) needed to meet business requirements.
Provide proactive investigation, review, assessment, design and implementation of methods to improve existing processes, performance, security and data access. Assess existing and available data warehousing technologies and methods to ensure our BI architecture meets the needs of the business unit and enterprise and allows for business growth. Provide recommendations on evolution of the architecture.
Prepare and review functional specifications and detailed technical designs for software solutions based on help desk tickets, user enhancement requests and functional requirements.
Provide development support for existing environment including coding, documentation, and testing of modifications to existing BW production environment based upon prepared design.
Experience in developing Infocubes and queries in at least one of the modules: HR, SD, MM, FI, PP and PU.
Knowledge of BW and SAP Tools: ALE, IDOC, CTS, Authorizations and/or ABAP.
Hands 6 - 12 months of working knowledge of ABAP.
Provide production support and administration of BW back-end operations to ensure data is successfully extracted from source systems, transformed, loaded into the warehouse and available for business use when needed, including off-hours and week-ends. Also includes resolution of daily issues/requests, performance management, maintenance upgrades, and production migrations.
Perform various data analyses and generate and maintain various reports based upon departmental and enterprise needs.
Provide insight based on past experiences, offer suggestions and possible solutions to challenges and issues presented.
Have strong desire to grow in Architecture, Business Intelligence, growing Technical capacities in the SAP BI space.
OTHER ANCILLARY DUTIES:
Participate in the exchange of ideas and information within the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from team members.
Provide regular updates to appropriate managers.
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Drive continuous improvement through trend reporting analysis and metrics management.
Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Confer with reporting manager on complex or unusual situations.
Establish new measurement systems if/where possible.
Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality).
Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Maintain discretion and confidentiality in all areas pertaining to the IT systems.
Understand and embrace the business and IT strategic direction.
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply and follow all procedures within the company security policy.
May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to operate a personal computer including using a Windows based operating system and related software.
Advanced PC skills, including training and knowledge of Jabil’s software packages.
Ability to write simple correspondence. Read and understand visual aid.
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to perform all duties of the Systems Analyst I.
Formulate and define scope of system and objectives.
Confer with organizational units involved to determine requirements.
Proficient in SAP, plus the ability to write queries in SAP.
Oversee large, complex, more important projects or more than one project, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data.
Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.
Write functional specifications of user needs for application development, enhancements, and testing.
Analyze user requirements, procedures, and problems to improve existing systems.
Prepare functional, systems and program specifications.
Prepare project plans and implementation schedules.
Confer with organizational units involved to determine requirements.
Maintain and develop documentation for responsible area.
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development.
Prepare project plans and schedules.
Provide status updates of assigned projects.
Recommend/conduct training.
Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
Serve as escalation point for troubleshooting issues.
Maintain a good working relationship with customers and vendors.
Ensure 100% adherence to all IT and department policy, processes and procedures.
Participate in the exchange of ideas and information within the department.
Ask questions; encourage input from team members.
Provide regular updates to appropriate managers.
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Drive continuous improvement through trend reporting analysis and metrics management.
Assure that procedures and work instructions are efficient and not redundant.
Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Confer with reporting manager on complex or unusual situations.
Establish new measurement systems if/where possible.
Strong Excel Skillset (Macros/Vlookups)
Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil
Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality).
Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Maintain discretion and confidentiality in all areas pertaining to the IT systems.
Understand and embrace the business and IT strategic direction.
Comply and follow all procedures within the company security policy.
May perform other duties and responsibilities as assigned.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.
At Jabil, we empower the brands who empower the world – it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet. Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers. We share common desires with these brands: to make the world a better, safer and cleaner place.
JOB SUMMARY The Data Scientist position is one of the key positions in the SAP Business Intelligence Team (BI) within the Global Corporate Information Technology. As a member of Business Intelligence team implementing enterprise data warehousing, based upon SAP BW architecture, the BI Architect is responsible for evolution and production support of the data warehouse architecture and BI environment. ESSENTIAL DUTIES AND RESPONSIBILITIES
Work collaboratively with the business community and ITS colleagues to establish a secure, effective, and efficient data warehouse architecture supporting multiple business subject areas.
Work directly with functional analysts and project teams as a lead or team member to develop new data warehouse functionality and architecture from business specifications by modeling, designing, developing, testing and implementing the appropriate back-end structures (including Infosources, ODSs, and Info Cubes) needed to meet business requirements.
Provide proactive investigation, review, assessment, design and implementation of methods to improve existing processes, performance, security and data access. Assess existing and available data warehousing technologies and methods to ensure our BI architecture meets the needs of the business unit and enterprise and allows for business growth. Provide recommendations on evolution of the architecture.
Prepare and review functional specifications and detailed technical designs for software solutions based on help desk tickets, user enhancement requests and functional requirements.
Provide development support for existing environment including coding, documentation, and testing of modifications to existing BW production environment based upon prepared design.
Experience in developing Infocubes and queries in at least one of the modules: HR, SD, MM, FI, PP and PU.
Knowledge of BW and SAP Tools: ALE, IDOC, CTS, Authorizations and/or ABAP.
Hands 6 - 12 months of working knowledge of ABAP.
Provide production support and administration of BW back-end operations to ensure data is successfully extracted from source systems, transformed, loaded into the warehouse and available for business use when needed, including off-hours and week-ends. Also includes resolution of daily issues/requests, performance management, maintenance upgrades, and production migrations.
Perform various data analyses and generate and maintain various reports based upon departmental and enterprise needs.
Provide insight based on past experiences, offer suggestions and possible solutions to challenges and issues presented.
Have strong desire to grow in Architecture, Business Intelligence, growing Technical capacities in the SAP BI space.
OTHER ANCILLARY DUTIES:
Participate in the exchange of ideas and information within the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from team members.
Provide regular updates to appropriate managers.
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Drive continuous improvement through trend reporting analysis and metrics management.
Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Confer with reporting manager on complex or unusual situations.
Establish new measurement systems if/where possible.
Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality).
Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Maintain discretion and confidentiality in all areas pertaining to the IT systems.
Understand and embrace the business and IT strategic direction.
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply and follow all procedures within the company security policy.
May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to operate a personal computer including using a Windows based operating system and related software.
Advanced PC skills, including training and knowledge of Jabil’s software packages.
Ability to write simple correspondence. Read and understand visual aid.
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to perform all duties of the Systems Analyst I.
Formulate and define scope of system and objectives.
Confer with organizational units involved to determine requirements.
Proficient in SAP, plus the ability to write queries in SAP.
Oversee large, complex, more important projects or more than one project, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data.
Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.
Write functional specifications of user needs for application development, enhancements, and testing.
Analyze user requirements, procedures, and problems to improve existing systems.
Prepare functional, systems and program specifications.
Prepare project plans and implementation schedules.
Confer with organizational units involved to determine requirements.
Maintain and develop documentation for responsible area.
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development.
Prepare project plans and schedules.
Provide status updates of assigned projects.
Recommend/conduct training.
Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
Serve as escalation point for troubleshooting issues.
Maintain a good working relationship with customers and vendors.
Ensure 100% adherence to all IT and department policy, processes and procedures.
Participate in the exchange of ideas and information within the department.
Ask questions; encourage input from team members.
Provide regular updates to appropriate managers.
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
Drive continuous improvement through trend reporting analysis and metrics management.
Assure that procedures and work instructions are efficient and not redundant.
Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Confer with reporting manager on complex or unusual situations.
Establish new measurement systems if/where possible.
Strong Excel Skillset (Macros/Vlookups)
Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil
Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality).
Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Maintain discretion and confidentiality in all areas pertaining to the IT systems.
Understand and embrace the business and IT strategic direction.
Comply and follow all procedures within the company security policy.
May perform other duties and responsibilities as assigned.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.
