Technical Product Owner / Service Owner Power BI & Data Warehouse (m/w/d)

High-quality, fresh chocolate – that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family-owned company now employs over 2,500 people from more than 80 countries across the group, and this number is growing. The company headquarters are located in the canton of Glarus. Against a picturesque Alpine backdrop, we produce our fresh chocolates here and constantly develop new, creative ideas in agile teams.

Our "Corporate Functions" division brings together a variety of activities. In addition to our finance and IT services, this division also houses global marketing and sales management, as well as human resources. Fresh ideas are generated here every day, which we then bring to fruition together. We place particular emphasis on personal responsibility and collaborative work. Want to be part of it? Then join us.

• You will shape the future of our global analytics and reporting platform and be responsible for its strategic development based on modern Microsoft technologies.
• You will develop the global Power BI and data warehouse roadmap, manage the product backlog, prioritize requirements, and translate business needs into clear technical implementation packages.
• You are the central interface between business, IT and project management, providing technical guidance to internal and external Power BI and DWH specialists and ensuring efficient collaboration among all involved parties.
• You will assume end-to-end responsibility for the Power BI and data warehouse services, ensuring availability, performance, service quality, and continuous optimization of the platform.
• You define and monitor SLAs, KPIs and OLAs, manage support, maintenance and release processes, and coordinate incident, problem and change management together with internal and external partners.
• You will further develop the central DWH architecture, integrate data from different source systems such as ERP, CRM, production and retail, and ensure a consistent and reliable data basis.
• You are responsible for data quality, data consistency and data governance processes, define standards, roles and responsibilities and ensure compliance with compliance and data protection requirements.
• You will further develop modern analytics and self-service BI concepts, define data models, key performance indicators and reporting standards, and empower departments to make data-driven decisions.
• You manage external service providers and implementation partners, are responsible for budget and resource planning, and support international projects, technology evaluations, and architectural decisions.
• You actively drive the global data strategy forward and, with your expertise, make a crucial contribution to the digital transformation and further development of our analytics landscape.

• You have completed vocational training or university studies in computer science, business informatics, data science, or a comparable qualification and have several years of experience in business intelligence, data warehousing, or analytics.
• You possess in-depth knowledge of Microsoft Power BI as well as experience with modern data warehouse architectures, SQL and data modeling.
• You are familiar with ETL/ELT processes and have a good understanding of data governance, data quality management, and the sustainable handling of company data.
• You have experience operating business-critical IT services and ideally possess knowledge of Microsoft Fabric, Azure Data Platform, or comparable modern cloud technologies.
• Ideally, you have experience with ERP systems and understand the requirements of complex enterprise data landscapes.
• You have already worked as a Product Owner, Service Owner or Business Analyst and are familiar with agile methods such as Scrum or Kanban as well as ITIL processes.
• You work in a structured, analytical and solution-oriented manner and impress with strong stakeholder management skills as well as experience in managing external partners.
• You are characterized by a strong customer, team and service orientation and bring initiative as well as a pronounced hands-on mentality.
• You communicate confidently at all organizational levels and can explain complex technical concepts in a way that is understandable to different target groups.
• You think entrepreneurially, are results-oriented, identify with the Läderach Charter and have very good German and English skills.

• An exciting work environment with motivated colleagues
• A position with a lot of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• Internal and external training courses
• Individual career opportunities
• Generous discounts on our products
• Chocolate at the workplace
• Free parking
• Discounts at the Läderach Café and staff restaurant

Sounds interesting? Then apply with us. Fabio Ferramosca, Talent Acquisition Partner, will be happy to answer any questions you may have.
Please understand that we do not consider external recruitment agencies for this position.