Back

Bucher + Suter

At Bucher + Suter, we redefine customer experience by transforming contact centers into future-ready hubs of innovation and efficiency. As a trusted partner of Cisco and Salesforce, we specialize in seamlessly integrating collaboration tools, omnichannel routing, AI automation, and best-in-class CRM systems. With our cutting-edge solutions, businesses can elevate their customer and agent experiences while achieving scalability and 24/7 operational excellence. Why Choose Us? 1. Empowered Customer Experience: Harness the power of digital transformation to deliver personalized, proactive, and efficient customer interactions. 2. Unmatched Integration Expertise: From Salesforce to Microsoft Dynamics and Webex, our CRM connectors are globally recognized for their excellence. 3. Future-Ready Solutions: Whether you prefer on-premise systems, public cloud, or hybrid approaches, our expertise ensures your transition to modern, cloud-based platforms is seamless. 4. Global Reach, Local Expertise: With offices in Switzerland, Germany, and the USA, we proudly serve over 400 customers in 60+ countries, supporting 200,000+ agents worldwide. Our Vision We believe in creating solutions that don’t just meet today’s needs but anticipate tomorrow’s challenges. Through intelligent automation and data-driven insights, we enable organizations to optimize operations, boost productivity, and foster meaningful connections. Partner with Us Let’s work together to build intelligent, agile, and scalable contact center ecosystems that drive growth and innovation. Connect with us today to explore how we can revolutionize your customer experience strategy.
06/03/2026
Full time
QA Software Engineer
Bucher + Suter Arastrasse 6, 3048 Ittigen, Bern-Mittelland, Bern, Switzerland
Location Bern, Switzerland Job type Full Time Environment Are you looking for a new professional challenge? Bucher + Suter is Europe’s largest Cisco Contact Center Partner, build-ing scalable, enterprise-grade customer service solutions for global clients. Our products integrate Cisco Contact Center platforms with leading CRM systems such as Salesforce, enabling high-performance and reliable customer interactions at scale. We work in cross-functional Scrum teams where quality is built in from day one—not added at the end. Main Tasks Test and validate integrations between Cisco Contact Center and Salesforce Contribute to and take ownership of quality assurance activities in your Scrum team Design, implement and maintain automated tests (UI, API, integration) Integrate automated tests into the CI/CD pipeline Improve our testing framework and tooling Work closely with experienced software developers and product...