Nexthink

Nexthink S.A. specializes in end-user experience management from the endpoint. The company offers a real-time analytics platform to turn endpoint analytics and end-user feedback into actionable intelligence for improving the business productivity; an incident and problem management solution; a change management solution; and integration options. The company was founded in 2004 and is headquartered in Prilly, Switzerland with operations in the United States, Europe, the Middle East, and the Asia Pacific.

Nexthink Lausanne, Switzerland
11/01/2019
Full time
Nexthink is a dream software company founded in 2004 and headquartered in Lausanne, Switzerland. With offices in France, UK, Germany, Spain, UAE, Saudi Arabia and the US, we are proudly represented by 400 Nexthinkers, more than 25 nationalities and 1000+ happy clients from the Fortune 5000. Nexthink is a leader in end-user experience management. By combining real-time endpoint analytics and end-user feedback Nexthink’s mission is to help IT improve business impact. Nexthink’s unique analytics & visualizations provide new insight and enable IT to adopt proactive operations, reduce costs and ultimately enhance end-user business productivity. Thanks to our fantastic growth we are looking for new rock stars! Job Description We are looking for a   Business & Data Analyst   reporting to the Head of Sales Operations. This role will work closely with Sales and Marketing functions, Finance and Customer Success organization. It is a unique opportunity to join a booming Software Business environment in a role that will directly impact business agility and success. Primary Responsibilities: · Data Audit, Stewardship & Governance . Understand Nexthink’s end to end systems and processes, Identify Data reliability breach sources, and Propose fixes of Master Data Elements and transactional flows at stake. Plays as the data integrity guardian. Project Member . Drive all relevant Cross functional initiatives for new process, new system introduction as well as projects aiming at connecting Enterprise systems. Business Analyst . Review, Analyze and help steer Business reporting processes and structure; including but not limited to Marketing leads, Pipeline Waterfall, Performance KPIs (Go to market, Regional, Channel, Discounts etc…) Qualifications Analytical curiosity - Enjoy playing “Helicopter” Analytics and deep dive into core data source. Process & System minded. Business Savy – Understand Business processes, challenges and requirements. Passion for Business support, and extra mile mindset will be key differentiator in candidate selection. Sense of ownership, Result driven. Project Management skills and experience. Problem solving & Prioritization skills. Team player - Interpersonal communication skills. Multi tasks in fast paced environment. Understand Data Management criticality. Bachelor’s Degree in business systems, computer science, information technology, or related field.  Minimum 5 years’ experience in similar role. Software industry experience a plus. CRM SFDC a must. Fluent English a must, Fluent French a plus. Strong command on Microsoft Office a must. Additional Information This is an exceptional opportunity to join a fast-growing, successful and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.
Nexthink Lausanne, Switzerland
13/12/2018
Full time
Nexthink is a dream software company founded in 2004 and headquartered in Lausanne, Switzerland. With offices in France, UK, Germany, Spain, UAE, Saudi Arabia and the US, we are proudly represented by 300 Nexthinkers, more than 25 nationalities and 900+ happy clients from the Fortune 5000. Nexthink is a leader in end-user experience management. By combining real-time endpoint analytics and end-user feedback Nexthink’s mission is to help IT improve business impact. Nexthink’s unique analytics & visualizations provide new insight and enable IT to adopt proactive operations, reduce costs and ultimately enhance end-user business productivity. Thanks to our fantastic growth we are looking for new rock stars! Job Description As PM for Machine Learning and AI you will be responsible and empowered to deliver end-to-end product features requiring AI techniques. As part of your job you will spend time with our customers to clearly identify the issues we want to help them solve and then work with your team to bring the best solutions to market, following a highly iterative and incremental process. Qualifications You are extremely passionate about solving challenging, real-life problems that are too complex to handle for human beings or even conventional software. You understand that the most important consideration when discussing about data is not whether we need deep learning or random decisions forests but instead   the need to correctly identify what is the problem that we want to solve. You also understand the importance of creating a great working environment, having fun with your team, being iterative while delivering value and spending a lot of time with users. Experience delivering to market end-to-end AI projects as part of a product. Experience in machine learning areas such as pattern recognition, predictive modeling, time series analysis, anomaly detection, knowledge graphs, etc. Experience implementing machine learning algorithms such as ensemble methods, clustering, deep neural networks, decision trees, etc. Outstanding communication and teamwork skills, and social awareness. Ability to drive complex projects with minimal oversight, delivering results incrementally and pragmatically. Demonstrated ability to collect user feedback and understand customer pain points. Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies. Professional-level English, spoken and written. MSc/PhD in mathematics or computer science is a plus. Additional Information This is an exceptional opportunity to join a fast-growing, successful and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.