CRM Data Analyst

  • Schweizerisches Rotes Kreuz
  • Bern, Bern, Switzerland
  • 01/04/2024
Full time Data Science Data Analytics Statistics DevOps

Job Description

The Individual Fundraising department, Data Management MK department, is looking for a person as a data analyst immediately or by appointment: in CRM 60%.
This is what you can do
Responsibility for creating evaluations and visualizations (analyses of campaigns, segments, donor journeys, testing, annual evaluations)
Controlling processes with internal data suppliers and external service providers using profitability checks and data mining procedures
Development of simulations and tests to increase Fundraising efficiency
Participation in data-oriented decision-making bases for the further development of the entire product portfolio
Carrying out simulations with various processes, preparing selection overviews and implementing test systems
Use and further development of the data warehouse, individual dashboards,
data science and marketing automation in close cooperation with the product managers and with the various cross-departmental stakeholders
What you bring with you
Completed university degree in computer science, business informatics, natural sciences or in related areas with a focus on statistics,
data analysis, and, advantageously, further training in data science
Sound project management knowledge and experience in dealing with data from marketing channels and dynamic customer journeys
Several years Professional experience in the area of ​​business or marketing intelligence as well as in the technical implementation of web tracking solutions.
Confident use of at least one programming language and various
analysis and visualization tools, know-how with cloud infrastructure
. High quality awareness, resilience coupled with a cross-team,
independent and goal-oriented way of working
Strong analytical skills, skilled in dealing with complex data and communication skills in recording complex contexts.
Initiative and courage to test new ideas and multi-stage campaigns with different journeys.
Excellent language skills in German (C2) and good knowledge of English (B2) and, advantageously, French ( B2)
Join us in working for a more humane world!
The Swiss Red Cross (SRK) is the largest humanitarian organization in Switzerland and provides a wide range of services to benefit particularly vulnerable and disadvantaged people - domestically and in around 30 countries worldwide. The national office in Bern and Wabern also supports the SRK's member organizations and institutions and creates the conditions for the provision of effective, efficient and sustainable services.
This is what you can expect from us
Unusual and interesting field of activity with a lot of creative freedom
Meaningful work
Collegial and appreciative working environment
Modern office space within walking distance of the train station
Possibility of part-time remote work
How to come to us
We look forward to receiving your complete online application (letter of motivation, CV, diplomas , references) for the attention of Ms. Doris Goldschmid.

Ms. Doris Goldschmid,
Head of Personnel Recruitment/Consulting Department
+41 58 400 42 55