CRM Data Analyst (w/m)

  • Coop Genossenschaft
  • 4053 Basel, BS, Switzerland
  • 13/06/2022
Full time Data Science Data Analytics Artificial Intelligence Biostatistics

Job Description


  • Advice, planning and conception of CRM campaigns for the Coop Trading formats
  • Execution of target group selections for CRM campaigns and measuring the success of the campaigns using standardized controlling
  • Analysis of purchase and behavioral data of Coop customers
  • Preparation of analytical decision-making bases for retail category management in the context of assortment, product placement, pricing and promotion planning
  • Conception, creation and further development of data analytics reports and tools


  • University degree in economics or social sciences, ideally with a focus on statistics, computer science or data science
  • At least 3-5 years of professional experience in data analysis and CRM campaign management
  • Good user knowledge in the use of CRM systems
  • Experience in using and programming statistical software (SAS, R, Python) and good user knowledge in SQL
  • A high degree of independence, pronounced customer orientation and very good organizational skills
  • Very good team and communication skills
  • High affinity for retail and solid understanding of numbers
  • Ability to derive concrete instructions for action from complex questions

what we offer

  • attractive and social
  • open and innovative corporate culture
  • Generous discounts in various Coop formats
  • 350 internal Courses
  • great leisure and holiday offers

Coop aims to be the best retailer in Switzerland and one that is closest to its customers. Family friendliness, freshness, attractive prices, sustainability and enthusiasm are important to us.

Christine Jaeger, HR Marketing

We are looking forward for your online application