Administrative Assistant for the CERN Dosimetry Service (HSE-RP-DC-2021-99-LD)

  • CERN
  • Geneva, Geneve, Switzerland
  • 18/08/2021
Full time Data Science Data Analytics Big Data Data Management Statistics

Job Description

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on

Job Description


Great technology needs great people! Are you a self-motivated, customer-oriented service assistant with strong organizational skills? Are you an experienced assistant willing to contribute your skills to the administrative operation of CERN's accredited Dosimetry Service. CERN, take part!

You will join the Occupational Health & Safety and Environmental Protection Unit (HSE) which acts, on behalf of the Director General, in matters of safety and the protection of personnel and environment. The Radiation Protection Group (RP) of the HSE Unit protects workers and public against the risks of exposure to ionising radiation, ensuring that exposure is kept as low as reasonably achievable. Within the RP Group you will join the Dosimetry Service front desk team who is managing the legally required individual radiation monitoring of the workers exposed to ionising radiation.


  • Provide front-office customer service for persons requiring a CERN individual dosimeter;
  • Ensure the follow-up of exposed worker files ensuring that legal obligations are applied and respected;
  • Assign, revoke and organise the calibration of CERN personal and operational dosimeters and generate associated weekly reports;
  • Manage the queries of our internal and external clients by phone, email or personally;
  • Regularly review and update the quality assurance manual and procedures;
  • Provide guidance and assistance to colleagues from different departments internally as well as to external institutes and companies regarding dosimetry tools and procedures.


Technical certificate or general secondary education in the field of administration, or equivalent by experience.

Basic knowledge of French or Swiss legislation in the field of radiation protection would be an asset.


  • Demonstrated experience of administrative and secretarial support tasks, preferably in a front-desk or customer service in a technical or industrial environment.
  • Experience working in the context of a Quality Insurance accredited service (ISO 9001 or ISO 17025).

Technical competencies:

  • Customer service
  • Secretarial work
  • Use of office software packages
  • Knowledge of administrative rules and procedures

Behavioural competencies:

  • Working in Teams: contributing to promoting a positive atmosphere in the team through an optimistic and constructive attitude; addressing issues
  • Demonstrating Flexibility: being able to deal with ambiguous or unpredictable situations
  • Managing Self: maintaining a positive outlook even in difficult situations; demonstrating resilience and persistence in response to setbacks and adversity
  • Communicating Effectively: providing others with timely information
  • Solving Problems: finding the information needed to solve problems; making objective judgments based on all the facts available

Language skills:

Spoken and written English and French: ability to understand and speak both languages in professional contexts as well as the ability to prepare/draft and/or translate and correct texts in both languages. Knowledge in a third language would be an asset.

Additional Information

Eligibility and closing date:

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States.

This vacancy will be filled as soon as possible, and applications should normally reach us no later than 12.09.2021.

Employment Conditions

Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.

These functions require:

  • Work in Radiation Areas.

Job grade: 3-4

Job reference: HSE-RP-DC-2021-99-LD

Benchmark Job Title: Process/Services Assistant