Business Solutions Engineer

  • FIS Global
  • Zürich, ZH, Switzerland
  • 28/06/2021
Full time Data Science Data Engineering Machine Learning Data Analytics Big Data Data Management Statistics

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

75 - 100%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Currently we are looking for an experienced Business Solutions Engineer for our office in Zurich, Switzerland.

About the team

The team is responsible for managing Application Development within the payment sector, aimed at providing highly adaptable solutions to the local market in general and our local clients specifically. The team is responsible for optimizing the cost of delivery of those solutions, making sure the solutions align with our products and harmonizing practices across our different customers.

What you will be doing

The Business Solutions Engineer is responsible for guiding the Open Payments Framework (OPF) Application Development team through the development process as product owner. As product owner you ensure development is being done right the first time and understand how Open Payments Framework products interact with the rest of the products suite and the integration with the customer upstream and downstream systems. The candidate should have broad knowledge of multiple payment schemes to make design decisions to satisfy business requirements based on the product roadmap/vision and client/market requirements. Establishes a coherent vision of how FIS enterprise software and infrastructure technology will be applied to best address current and expected future business needs.


  • Analyses highly complex project requirements to determine impact and/or change to the Open Payments Framework modules like Payments Order Manager (POM), Single Euro Payments Area (SEPA), Swiss Interbank Clearing (SIC), International & Domestic Credit Transfers (XCT)
  • Leads and mentors team of OPF Business Analysts working on different products (OPF, POM, SIC, SEPA, XCT)
  • Evaluates business requirements and creates solution options in OPF and evaluates them based on cost/benefit. The solution description is technical document, meaning the business analysts should be willing to write detailed technical specifications
  • Provides production support for existing OPF customers
  • Provides immediate workarounds for urgent OPF production issues
  • Contributes to FIS product functional design reviews for system projects at a very technical and detailed level
  • Provides risk identification role
  • Maintains the product backlog
  • Maintains business architecture diagrams (BPMN), including all related components
  • Develops and recommends new processes, BA tools to improve performance of BA team
  • Handles multiple, highly complex projects from inception to completion
  • Conducts analysis, design (detailed and technical) and evaluation of FIS product capabilities across multiple areas
  • As the product owner you are located onsite at client premises to do requirements meetings/workshops/demo’s with the client to ensure the OPF solution integrates smoothly in the client IT landscape

Stakeholder Management

  • Provides consultancy to the other application owners interfacing with the FIS products and information about FIS products
  • Interacts with other FIS product owners for integration topics/new product features
  • Works as an integration solution designer by interfacing with multiple product owners to identify optimal solutions
  • Works with senior management to secure approval for system features and business requirements
  • Works with systems developers, analysts and testers to ensure end to end delivery of features
  • Acts as a source of direction, training and guidance for less experienced staff

Customer Relationship Management

  • Provides information to educate the customer about FIS products, addressing demanding customers requirements and monitors their satisfaction
  • Understands the customers underlying requirements, issues (production) and concerns beyond the given problem statement
  • Looks for ways to provide unexpected value to the customer’s situation
  • Understand the client IT landscape and ensure OPF integration with client components. For the bigger clients OPF integrates with 40+ client systems
  • Participate as product owner in workshops with the client on the requirements, problems, issues and solving these

What you bring

  • Graduate degree (Bachelor or Master)
  • Deep functional and technical knowledge and experience in the payments sector
  • Having proven experience as an onsite product owner for a product company
  • Minimum 12 years of payments Business Analyst experience including at least 5 years as Lead BA/product owner in Open Payment Framework products for SEPA, SWIFT and SIC payment schemes
  • Experience in functional and technical designing of payment solutions including ISO 20022 standard and integrations
  • Must have implementation experience of SIC Payments, SEPA Payments and International Payments (Swift cross border payments)
  • Experience in the role of Subject Matter Expert, engaging in client facing activities such as workshops, deep dives, steerco’s etc. as onsite resource
  • Must have experience in working onsite at customer location interacting with different stakeholders
  • Proven ability to manage large scale OPF implementation/transformation project as Product Owner/Product Specialist
  • Experience on VTK/VSDK data modelling is a bonus
  • Experience of working in agile environment with role of product owner
  • Fluency in English

Our offer to you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A competitive salary and benefits
  • The opportunity to develop your career with the global leader in FinTech
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A work environment built on collaboration, flexibility and respect

Privacy Statement

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.