Business Analyst Process

  • Arobase
  • Geneva, Geneve, Switzerland
  • 21/04/2021
Full time Data Science Data Analytics Big Data Data Management Statistics

Job Description

Here is the chance to contribute actively to an international humanitarian cause with the team of our customer located in Geneva, and to work as :
Business Analyst Process

Within a very critical department of the NGO, you will accompany cross-functional teams in a major transformation program regarding the re-design and then the implementation of new processes, data models and systems.

  • Works to understand and document business requirements by holding brainstorming sessions, interviews and workshops, and through other requirement-gathering techniques
  • Documents “as-is” business processes to gain a good understanding of the business
  • Performs process modelling
  • Ensure the deign and specifications of Data model
  • Ensure the correct specification of business requirements
  • Delivers comprehensive and high-quality materials to be presented.
  • Ensure the proper testing of the new CRM system
  • Maintain a business knowledge base through documentation, securing business knowledge.
  • Implement change through training, communication and creation of documentation

Stakeholders :

  • Internally, interacts within the ICT Division, with several units at headquarters, and with the concerned delegations in the field.
  • Externally, interacts with service providers.


  • Master's degree or equivalent.
  • Min. 5 years of experience of Business (Process) Analysis including technical, financial and IT process mapping, gap analysis and business process reengineering internationally in a complex environment.
  • Proven capacity to work in an international environment (English speaking teams), and working autonomously with a variety of stakeholders.
  • Advanced level of MS Visio for process mapping purposes.
  • Business Analysis Body of Knowledge (BABOK) certification is a plus.
  • Experience with Business Process Modelling BPMN 2.0. is an asset.