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Business Intelligence Analyst

Full time Data Engineering Business Intelligence Software Engineering Biostatistics Data Warehouse

Job Description

What you should know about us

The Emil Frey Group is not only a Swiss family business with 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation, and customer focus are the cornerstones of the company. Its activities focus on importing car brands, operating garages, logistics for spare parts and accessories, and providing financial services.
For the Customer Service department of our official import brands Peugeot, Citroën, DS, Opel and Leapmotor, we are looking to expand our team with a Business Intelligence Analyst.

Objective: To increase efficiency in the area of ​​customer service through the digitization and automation of all reporting needs and their ongoing optimization.

Your tasks

  • Responsible for the centralization, maintenance and further development of all KPI and reporting structures for after-sales management as well as other internal and operational units.

  • Conception and implementation of business intelligence solutions (Power BI) for data-driven management of performance, efficiency and profitability

  • Responsibility for the analysis, optimization and automation of processes in the area of ​​after-sales and customer service.

  • Preparation and presentation of management reports, business cases and decision-making documents for the management board.

  • Creation of forecasts, budgets and performance analyses to support sales and profit management.

  • Managing the sales analyses of the Swiss dealer network and responsible for the payment of all performance bonuses.

  • Process monitoring using KPIs, identification of optimization potential and derivation of concrete recommendations for action

  • Integration of external stakeholder data into internal systems for enhanced analysis of market, dealer and customer data, as well as for defining strategic goals and benchmarks.

  • Management of strategic integration projects for new brands in the aftersales sector

Your profile

  • Completed university degree (University/University of Applied Sciences) in Business Administration, Business Informatics or a comparable higher professional qualification with a focus on Controlling/Finance

  • Professional experience in controlling, business intelligence or data analytics, ideally in the automotive or aftersales sector.

  • Expert knowledge of Microsoft Power BI (data modeling, DAX, visualization) and very good Excel skills

  • Experience with databases (e.g., SQL) and understanding of interface integration (ETL processes)

  • Familiarity with ERP systems (e.g. SAP) is an advantage.

  • Strong analytical and conceptual thinking skills

  • A strong affinity for numbers, coupled with the ability to present complex data in a way that is understandable for management (data storytelling).

  • Assertiveness and strong communication skills at all hierarchical levels

  • Proactive, independent work style ("driver mentality") and enjoyment of change

  • Excellent German and English language skills; French is an advantage.

What we offer you

With us, you'll find a new challenge with exciting tasks and much more:

  • Numerous discounts (new and used cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels and much more)

  • An independent, attractive pension fund as a separate retirement provision institution

  • A long-term business perspective

  • Individual training and development opportunities

  • At least 25 days of vacation

How to contact us

We look forward to receiving your complete application (including CV, work references, etc.).
For the sake of readability, we have refrained from using the gender-inclusive forms masculine, feminine, and diverse (m/f/d) simultaneously. Female and other gender identities are explicitly included. For us, diversity also means that people work together in teams whose uniqueness and differences enable them to achieve the best possible results. We are convinced that a diverse workforce and an inclusive culture allow us to reach our full potential.
Emil Frey
About Emil Frey
The Emil Frey Group has almost 100 years of experience in the automotive trade. It is the Swiss importer of brands such as Jaguar Land Rover, Toyota and Subaru, which it sells together with other brands at over 50 locations. Her credo, -we sell quality products at fair prices, -we do professional work at fair prices, -we serve all customers promptly and conscientiously, has remained true to this day. Because the present and future of the automotive industry stand and fall with the personal, professional commitment of each individual employee, which is affordable for the customer. Company founder Emil Frey formulated the above quality requirements in a concise manner as early as 1935 in a customer letter. They are firmly anchored in the company philosophy and contribute to
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