Support us in attracting new guests to Switzerland.
Switzerland.com
Switzerland Tourism is responsible for the national and international promotion of Switzerland as a holiday, travel and conference destination. At the headquarters in Zurich and in 36 offices in 22 markets, 280 employees market Switzerland every day in innovative and unconventional ways as a particularly attractive and diverse travel destination.
The "Business Intelligence" team forms the backbone for data-based decisions at Switzerland Tourism (ST) and for the Swiss tourism industry. The four-person team within the "Digital Management" department conducts its own empirical research on the one hand, and uses external data sources on the other with the aim of supporting the specialist departments and markets in strategic issues with facts and insights. As part of a replacement recruitment, this motivated team is looking for a committed personality with extensive market research knowledge.
your area of responsibility
- Independent implementation of market research projects from conception to presentation of results for all company divisions
- Data and result preparation for management, internal departments and tourism partners on market research topics of all kinds
- sparring partner for product development and sustainability
- Responsibility for evaluation and satisfaction measurements (B2B, B2C)
- Collaboration on the largest national guest survey "Tourism Monitor Switzerland", in particular in monitoring field work, as well as other business intelligence projects
Our requirements
- university degree (university/ETH/FH)
- Sound knowledge and practical experience in empirical market or social research as well as statistical data analysis
- Work experience in a market research agency desirable
- Expertise in the marketing environment is an advantage, enthusiasm for it is mandatory
- Strong conceptual and analytical skills
- Good presentation skills
- Committed, independent and reliable personality, pragmatic team player
- Experienced in dealing with time pressure and managing parallel projects
- Familiar with SPSS
- professional in using Excel and Powerpoint
- Very good knowledge of German and English, French is an advantage
We offer
- Varied work with a diverse and lively field of application
- Independent work on projects with impact on the entire tourism industry
- Workplace in a prime location in Zurich
- State-of-the-art office infrastructure and the possibility of working from home
- Colleagues with maximum passion for Swiss tourism
- Entry immediately or by arrangement
employment conditions and remuneration
- annual working hours of an average of 42 hours/week
- Flexible working hours
- Hybrid working: Home office possible according to regulations
- 25 days of vacation, from 50 years 30 days of vacation
- holiday purchase up to 3 weeks per year
- Unpaid leave of up to 3 months
- Market-based salary
- loyalty bonuses for service anniversaries every five years
pension and social benefits
- Pension fund with employer participation of an average of 60% in savings contributions
- Above-average benefits in the event of accidents and illness (including worldwide private accident insurance)
- Financial participation of the employer in the event of early retirement
Development
- Diverse international career opportunities
- Internal training opportunities (e.g. language and methodological skills)
- Brown Bag Lunches
- employee and development interview
- support for external training and further education
discounts
- Participation in SBB and ZVV subscriptions
- Reka-Checks
- Numerous free tickets from tourist partners
- preferential conditions with business partners
Family
- Compatibility of work and family through flexible working time models
- wedding holidays and wedding allowance
- birth allowance
- Up to 6 months of maternity leave, including 4 months with full pay
- 2 weeks of paternity leave
- Higher child allowances than required by law
work environment
- Various employee events
- Joint sporting activities
- Annual weekends for employees
- Historic office space with modern infrastructure in the center of Zurich
- Mac Book Pro work devices
- Kostenlose Miet-E-Bikes
- cafeteria, showers and changing rooms
Your contact
Suisse Tourisme. Switzerland Tourism. Svizzera Turismo. Switzerland Tourism.
Olivia von Gemmingen
Human Resources
+41 (0)44 288 12 15