Energy Data Management IT Specialist

Role Description

We are seeking an experienced Energy Data Management (EDM) IT specialist. The successful candidate will be responsible for gaining expert knowledge of Brady EDM, the EDM solution selected by TotalEnergies, and becoming the overall responsible of the application for all related IT matters.

This role requires strong business analysis and problem-solving skills.

This is a fantastic opportunity to join a dynamic organization and contribute to the construction of a new Power trading IT landscape.

Reporting lines

The role reports directly to the project manager for the duration of the project, as well as to the “Energy Data Management” IT manager.

Engagement level

100%

Starting date

As soon as possible

Contract type

Permanent

Location

Geneva (~80% onsite)

Duties and Responsibilities

• Gain in-depth knowledge and understanding of the Brady EDM application and its functionalities.
• Interact with users and other IT team members to understand the business and technical requirements.
• Configure the application and integrate it into the IT landscape.
• Interact with the vendor and other IT teams to ensure the application is meeting business needs and to identify areas for improvement.
• Contribute to the integration and user acceptance testing.
• Prepare the required documentation.
• Provide training with the support of the vendor to ensure users can effectively use the application.
• Develop and maintain service level agreements (SLAs), ensuring they meet business needs and requirements.
• Manage the release and deployment of the application together with the vendor (PaaS), ensuring they are carried out smoothly and efficiently.
• Take ownership of incident and problem management, ensuring incidents are resolved promptly and problems are identified and addressed to prevent future incidents.
• Provide user support, including troubleshooting and issue resolution.
• Manage users, security and license management for the application.
• Stay up-to-date with the latest trends and developments in Energy Data Management and the application, and make recommendations for improvements.

Essential skills

• Proven experience in the Energy Data Management or closely related domain.
• Business analysis experience.
• Experience in service level definition, testing, release and deployment management, incident and problem management, user support, user training.
• Excellent problem-solving and troubleshooting skills.
• Ability to prioritise issues and manage user expectations.
• Excellent written and verbal communication skills in English.

Beneficial skills

• Proven experience as an Application Manager or similar IT role.
• Actively manage risks and issues.
• Familiarity with ITIL best practices.
• Written and verbal communication skills in French.

Other competences

• Motivated, tenacious and pro-active in achieving results.
• Ability to work independently and as part of a team.
• Able to meet tight deadlines and negotiate in a pressurised environment.
• Strong interpersonal skills.
• Strong facilitation and influencing skills.

At TotalEnergies, we believe that our employees’ fulfilment has its roots in the wealth of the experiences they are offered. We are an equal opportunity employer committed to respecting diversity and inclusion in the workplace.
Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status. Candidates with disabilities are encouraged to apply. We will provide necessary accommodations upon request.