Jabil Circuit Grenchen, Solothurn, Switzerland
At Jabil, we empower the brands who empower the world – it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet. Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers. We share common desires with these brands: to make the world a better, safer and cleaner place. JOB SUMMARY The Quality Systems Analyst II maintains and continually develops the Global Quality metrics program by providing metrics that allow Jabil to focus on what is important, ensuring the program is performing at an optimal level and bringing value to the organization. This role creates reports for monitoring key KPI’s, providing insight so the organization can identify problem areas promptly, allowing for business decisions to adjusted accordingly to fix any issues. In addition, the Quality Systems Analyst II interacts with key folks from all aspects of the organization for an enterprise-wide adoption of the metric program. ESSENTIAL DUTIES AND RESPONSIBILITIES Data Systems Analysis & Reports Develops, supports and maintains Global Quality monthly metrics data reporting for all levels of business from executives to Quality Engineers Interprets and communicates insights from the analysis of Pareto and trend charts to help drive corrective actions, implementing process improvement and proactive Poka Yoke methodologies Assist coordinating and tracking the completion and effectiveness of corrective actions for the monthly metrics meeting Designs and develops advanced and routine custom reports to meet the business needs Performs ad hoc statistical and data mining analyses and reporting, as well as conducting deep analysis of data on a broad range of strategic and tactical initiatives Performs periodic audits and analysis of Quality data systems to ensure system credibility and data integrity and to resolve any issues Strategic Providing input to the strategic roadmap of activities for driving the standardization of Global Quality metric processes. Supports the development, interpretation and communication of standards, policies, processes and procedures for Global Quality metric data enterprise wide Participates in activities to develop measurements and reports on KPI’s that measure the success of the Global Quality innovation programs Works with user base to identify new and improved processes/methods for automating data entry and data gathering Exchanges knowledge and information with Jabil facilities to ensure best practices are shared throughout the Jabil organization Supports all Global Quality training programs by development and implementation of specialized training sessions relating to Global Quality metrics Identifies creative ways to reduce cost by streamlining processes, systems and automation Global Quality Portal Designs and maintains Global Quality related web pages on MyJabil Global Quality Portal Develops appropriate systems, conducts periodic reviews and maintenance of all documentation files and develops appropriate systems for document storage and access on the Global Quality Portal Multifarious Demonstrates a commitment to internal customer service anticipating, meeting, and exceeding expectations by solving problems quickly and effectively making internal customer issues a priority A strong passion for empirical research and answering hard questions with data Maintain the confidentiality of all information when applicable Ability and comfort working independently and in a team environment Comply and follow all procedures within the company security policy May perform other duties and responsibilities as assigned JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Excellent computer skills including experience with presentation preparation utilizing MS office or similar tools and Database applications Ability to analyze data, drive root cause using analytical and/or statistical tools Ability to correlate QMS performance with product and process quality trends Organized self-starter and pro-active approach combined with excellent time-management skills Results oriented, with the ability to interact with technical and non-technical personnel Excellent interpersonal, written, and verbal communication skills especially with Power-point Ability to periodically attend conference calls or symposiums outside normal working hours Ability to define problems, collect data, establish facts, and draw valid conclusions. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.